❓ Frequently Asked Questions

Quick answers about the Execution Edge Dashboard suite — pricing, setup, bonus indicators, and more.

💰 Pricing & License

How much does it cost?

$49.95 per month — cancel anytime.

Everything included:

  • ✅ Main 3-in-1 Dashboard (Extreme High/Low + Keltner Channel + Stochastic)
  • ✅ 5 bonus standalone MT5 indicators (CSM, USM, HTF Candle Overlay, Session Boxes, BCC)
  • ✅ Up to 3 MT5 account licenses
  • ✅ Installation guide & user manual
  • ✅ CSV export functionality
  • ✅ Email support during subscription
  • ✅ Free updates for all indicators
  • ✅ Cancel anytime, no penalties
💡 Value check: That's less than one winning trade per month. The dashboard helps you filter out the low-probability setups that cost you most.
What bonus indicators are included?

Your subscription includes 5 full standalone MT5 indicators — not demo versions, fully functional:

  • Currency Strength Matrix (CSM) — Real-time ranking of all 8 major currencies by basket-vote scoring. See who's dominant before every session. Details →
  • US Indices Strength Matrix (USM) — ATR-normalised intraday strength ranking for US30, US100, US500, US2000 & XAUUSD. Includes Risk-On/Risk-Off detection. Details →
  • HTF Candle Overlay — Draw higher timeframe candles on any lower TF chart. See H4 structure on M15. Multi-instance support. Details →
  • Session Boxes — Asia, London, NY session boxes plus pivot points, ADR, Fibonacci, weekly/daily/monthly highs/lows. Per-layer toggle buttons. Details →
  • Breakout Continuation Checklist (BCC) — Complete confluence panel covering ADR, Fib zones, RSI, Stochastic, dual EMA, session opens, HOD/LOD — with a Trade Focus signal. Details →
See them live: Live CSM Dashboard  |  Live USM Dashboard
How many MT5 accounts can I use?

Up to 3 MT5 accounts per subscription.

Common setups:

  • 1 demo + 1 live + 1 backup
  • 3 different broker accounts
  • Demo + 2 prop firm accounts
⚠️ Important: Each indicator file is locked to the specific MT5 account numbers you provide. Double-check your numbers before purchase — wrong numbers mean the indicator won't load.
What if I need to change my MT5 account numbers?

Recompilation fee: $25 per account.

Common reasons: changed broker, prop firm changed your account number between phases, or wrong numbers were submitted initially.

💡 Prop trader tip: Avoid this entirely by linking the dashboard to a DEMO account and manually copying trades to your prop accounts. Your setup stays unchanged no matter how many times the prop firm changes your account numbers.

To request recompilation, email [email protected] with your new account numbers.

Can I share my license with someone else?

No. One license = one user only.

The indicators are licensed per user, not per machine. Sharing compiled files violates the terms of service and may result in immediate license termination without refund.

What happens if I cancel my subscription?

You keep access through the end of your paid period.

  • ✅ All indicators continue working until billing cycle ends
  • ✅ No penalties or cancellation fees
  • ✅ No questions asked
  • ❌ No support access after expiration
  • ❌ No further updates after expiration
  • ❌ Indicators stop loading at license expiration

If you resubscribe later with the same account numbers, your existing files will work again. If account numbers changed, the $25/account recompilation fee applies.

🖥️ Technical & Compatibility

What brokers are compatible?

Works with most major MT5 brokers.

Confirmed compatible: IC Markets, Pepperstone, FBS, XM, FTMO, Exness, Admiral Markets, Roboforex, Tickmill, FxPro, Hola Prime, and many others.

Brokers with symbol suffixes like EURUSDm or EURUSD.fx work fine — the indicators have built-in broker suffix auto-detection.

Not sure? Email [email protected] with your broker name before purchasing. We'll confirm compatibility.
Does it work on Mac?

Not natively. Windows 7+ required.

Mac users can run it via Parallels Desktop, Boot Camp, or a Windows VPS. The web-based MT5 platform does not support custom indicators — you need the desktop app.

Does it work on mobile or tablets?

No. Desktop Windows only.

The MT5 mobile app does not support custom indicators or expert advisors. You need the full MetaTrader 5 desktop application running on Windows.

Does it work on MT4?

No. MetaTrader 5 only.

MT4 and MT5 use different programming languages and architectures. The suite is built specifically for MT5 and cannot run on MT4.

What are the system requirements?

Minimum requirements:

  • Windows 7 or newer (Windows 10/11 recommended)
  • MetaTrader 5 desktop (build 3440 or newer)
  • 2 GB RAM minimum (4 GB+ recommended)
  • Stable internet connection
  • Screen resolution 1280×720 or higher

The indicators are lightweight and won't noticeably affect MT5 performance.

How do I install the indicators?

About 5 minutes. A step-by-step PDF guide is included with your delivery.

  1. Download the .ex5 files from your delivery email
  2. Open MT5 → File → Open Data Folder
  3. Navigate to MQL5 → Indicators folder
  4. Copy all .ex5 files into that folder
  5. Right-click the Navigator panel → Refresh
  6. Drag each indicator onto your desired chart

Email support is available if you get stuck at any step.

🏆 Prop Firm Usage

Can I use this with FTMO, Hola Prime, or other prop firms?

Yes — use the smart demo account setup.

Recommended prop setup:
  1. Link the dashboard to a DEMO account (not your prop account)
  2. Monitor signals and analysis on the dashboard
  3. Manually copy your trades to your prop account

When prop firms change your account number between Phase 1 → Phase 2 → Live, your dashboard stays untouched. One license slot covers unlimited prop accounts.

Compatible prop firms: FTMO, Hola Prime, The 5%ers, Alpha Capital, E8 Funding, and any firm using MT5.
Will this help me pass my prop challenge?

It's a tool, not a guarantee — but here's the honest picture:

✅ What it does:

  • Provides triple confluence confirmation across 20+ pairs
  • Filters out low-probability setups before you enter
  • Shows currency strength context so you trade with flow, not against it
  • Monitors multiple timeframes simultaneously — so you don't miss key confluences
  • BCC Trade Focus signal helps you wait for the right conditions

❌ What it doesn't do:

  • Make decisions for you
  • Guarantee wins
  • Replace risk management and discipline
Bottom line: The system helps you trade fewer, better setups. That's the core of passing prop challenges — controlled drawdown and consistent win rates.

⚡ Features & Usage

What currency pairs does the main dashboard monitor?

20+ major, minor, and cross pairs.

  • Majors: EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, NZD/USD, USD/CAD
  • Crosses: EUR/GBP, EUR/JPY, EUR/CHF, EUR/AUD, EUR/CAD, EUR/NZD, GBP/JPY, GBP/CHF, GBP/AUD, GBP/CAD, GBP/NZD, AUD/JPY, AUD/CAD, AUD/NZD, CAD/JPY, CHF/JPY, NZD/JPY

You can customise the pair list in the dashboard settings — add or remove any MT5 symbol.

What timeframes are covered?

6 timeframes simultaneously on the main dashboard: M5, M15, M30, H1, H4, D1.

The HTF Candle Overlay bonus indicator supports all MT5 timeframes from M1 through MN1 — you choose which higher TF to overlay on your current chart.

Does it include alerts?

Yes — visual and audio alerts are included.

  • Audio alerts when extreme conditions appear on specific pairs
  • Color-coded visual intensity system (16-tier, 150% increment color ramp)
  • Per-pair configurable thresholds on the Stochastic dashboard
  • Optional email alerts via MT5's built-in system
Note: Alerts only fire when MT5 is running. For 24/7 monitoring, consider using a Windows VPS.
Can I export data?

Yes. CSV export is included.

Export EHL, Keltner Channel, and Stochastic data at any interval — into either a combined file or three separate files. Useful for building your own analysis, backtesting confluence signals, and reviewing session performance.

Does it work for indices, gold, or crypto?

The main dashboard is optimised for forex currency pairs. The US Indices Strength Matrix (USM) bonus indicator is built specifically for US30, US100, US500, US2000, and XAUUSD. Other instruments like crypto are not currently supported.

💳 Payment & Security

Is my payment information secure?

Yes. All payments are processed by Gumroad.

  • ✅ PCI DSS Level 1 certified
  • ✅ Industry-standard encryption
  • ✅ We never see or store your card details
What payment methods are accepted?

Through Gumroad: Visa, Mastercard, Amex, debit cards, PayPal, Apple Pay, and Google Pay.

Is there a refund policy?
⚠️ No refunds. All sales are final.

This is a custom-compiled digital product. Once your files are delivered, they can't be returned. Each indicator is locked to your specific MT5 account numbers.

What you can do:

  • ✅ Cancel subscription anytime — no penalties or fees
  • ✅ Access continues through your paid period after cancellation
  • ✅ Contact support for any technical issues — we'll resolve them
Will I receive promotional emails?

Yes. By purchasing, you agree to receive occasional promotional emails.

  • Transactional emails (delivery, support) — cannot unsubscribe
  • Promotional emails (updates, tips, new products) — unsubscribe anytime via the link in any email
Promise: We never sell your email to third parties and we keep promotional emails to a minimum.

🛟 Support & Updates

How do I get support?

Email: [email protected]

Response time: Within 24–48 hours

Support period: During active subscription only

We help with: Installation, license errors, technical troubleshooting, feature questions, broker compatibility, and usage guidance for all indicators.

We don't provide: Trading signals, market predictions, or account management.

Are updates included?

Yes — all updates are free during your active subscription.

This covers bug fixes, MT5 compatibility patches, performance improvements, and new features for both the main dashboard and all 5 bonus indicators. Updates are sent to your email when available.

What if I have a technical problem?

Email [email protected] with: a description of the issue, screenshots if applicable, your MT5 account number, broker name, and MT5 build number (Help → About).

Common fixes:

  • License error: You're logged into a different account than the one provided at purchase
  • Indicator not in Navigator: File must be in MQL5\Indicators — right-click Navigator → Refresh
  • Missing pair data: Open a chart for that pair once so MT5 downloads its history
  • Session Boxes / HTF not showing: Check the on-chart toggle button is switched ON

Still Have Questions?

We're happy to help before or after purchase.

📧 support@executionedgedashboard.com

Response time: Within 24–48 hours