❓ Frequently Asked Questions

Find quick answers to common questions about the Multi-TF Execution Edge Dashboard

💰 Pricing & License

How much does it cost?

$79 per month for up to 3 MT5 accounts (Cancel Anytime)

What's included:

  • ✅ 1-month license (monthly renewal)
  • ✅ Up to 3 MT5 accounts per license
  • ✅ All 3 customized dashboard files (Extreme HL, Keltner, Stochastic)
  • ✅ Complete installation & user manuals
  • ✅ CSV export functionality
  • ✅ Email support during subscription
  • ✅ Free updates (bug fixes & improvements)
  • ✅ Cancel anytime with no penalties
💡 Pro Tip: That's less than 1 winning trade per month. If the dashboard helps you avoid just ONE bad trade, it pays for itself.
Is there a free trial?

Yes! 7-day free trial of the Extreme High/Low Dashboard.

What you get:

  • ✅ Full Extreme High/Low Dashboard (1 of the 3 dashboards)
  • ✅ 7 days of access
  • ✅ No credit card required
  • ✅ Test broker compatibility
  • ✅ Learn the system risk-free

Why only one dashboard? This lets you test compatibility with your broker and see if the system fits your trading style before committing to the full version.

How to get it: Visit the trial page and submit your MT5 account details. You'll receive your customized dashboard within 24 hours.

How many MT5 accounts can I use?

Up to 3 MT5 accounts per license.

Example setups:

  • 1 demo + 1 live + 1 backup account
  • 3 different broker accounts
  • Demo account + 2 prop firm accounts
  • Any combination of 3 accounts
⚠️ Important: The dashboard files are locked to the specific MT5 account numbers you provide at purchase. You must provide the exact account numbers. Wrong numbers = dashboard won't work.
What if I need to change my MT5 account numbers?

Recompilation fee: $25 per account

Common reasons for changes:

  • Changed brokers
  • Prop firm changed your account number (Phase 1 → Phase 2 → Live)
  • Provided wrong account numbers initially
  • Closed old account, opened new one
💡 Pro Tip for Prop Traders: Link the dashboard to a DEMO account (not your prop account). Manually copy trades to your prop account. This way, when prop firms change your account numbers, your dashboard keeps working without recompilation fees.

How to request recompilation: Email proptrader46@gmail.com with your new account numbers and proof of payment for the $25 fee.

Can I share my license with friends or other traders?

No. One license = one user only.

The dashboard is licensed per user, not per account. Sharing your customized files violates the terms of service and can result in license termination without refund.

Why? Each purchase supports ongoing development, updates, and support. Sharing undermines the sustainability of the product.

What happens if I cancel my subscription?

You keep access through the end of your paid period.

After cancellation:

  • ✅ Dashboard continues working until end of billing cycle
  • ✅ No penalties or fees
  • ✅ No questions asked
  • ❌ No access to support after expiration
  • ❌ No updates after expiration
  • ❌ Dashboard will stop working at license expiration

Can I resubscribe later? Yes. If your account numbers haven't changed, your old files will work again once you renew. If account numbers changed, recompilation fee applies ($25/account).

🖥️ Technical & Compatibility

What brokers are compatible?

Most major MT5 brokers work perfectly.

Confirmed compatible brokers:

  • IC Markets ✅
  • Pepperstone ✅
  • FBS ✅
  • XM ✅
  • FTMO ✅
  • Exness ✅
  • Admiral Markets ✅
  • Roboforex ✅
  • Tickmill ✅
  • FxPro ✅
  • ...and many more

Key requirement: Broker must use standard MT5 symbol naming (e.g., EURUSD, GBPUSD). Some brokers add suffixes like "EURUSDm" or "EURUSD.fx" - these work fine.

Not sure about your broker? Email us at proptrader46@gmail.com with your broker name. We'll confirm compatibility before purchase.
Does it work on Mac?

Not natively. Windows 7+ required.

Options for Mac users:

  • Use Parallels Desktop to run Windows on Mac
  • Use Boot Camp to dual-boot Windows
  • Use a VPS (Virtual Private Server) running Windows
⚠️ Warning: MetaTrader 5 web-based platforms do NOT support custom indicators. You need the desktop MT5 application.
Does it work on mobile or tablets?

No. Desktop Windows only.

The dashboard requires the full MetaTrader 5 desktop application. Mobile MT5 apps do not support custom indicators or expert advisors.

Can I use this with MT4 instead of MT5?

No. MetaTrader 5 only.

MT4 and MT5 use completely different programming languages and architectures. The dashboard is built specifically for MT5 and cannot be converted to MT4.

Why MT5? MT5 is faster, has more timeframes, better backtesting, and is the platform used by most modern prop firms (FTMO, Alpha Capital, etc.).

What are the system requirements?

Minimum requirements:

  • Windows 7 or newer (Windows 10/11 recommended)
  • MetaTrader 5 desktop application (build 3440 or newer)
  • 2GB RAM minimum (4GB+ recommended)
  • Stable internet connection
  • Screen resolution 1280x720 or higher

The dashboard is lightweight and won't slow down your computer.

How do I install the dashboard?

Installation takes 5 minutes. Step-by-step PDF guide included.

Quick steps:

  1. Download the .ex5 files from your email
  2. Open MT5 → File → Open Data Folder
  3. Navigate to MQL5 → Experts folder
  4. Copy the .ex5 files into the Experts folder
  5. Restart MT5
  6. Drag the dashboard onto any chart
  7. Enable "Allow DLL imports" and "Allow WebRequests"
  8. Click OK

Need help? Full PDF installation guide with screenshots is included. Email support available if you get stuck.

🏆 Prop Firm Usage

Can I use this with my FTMO account?

Yes, but use the smart setup method.

Recommended Setup for Prop Firms:
  1. Link the dashboard to a DEMO account (not your prop account)
  2. Monitor signals on the demo dashboard
  3. Manually copy trades to your prop account

Why this method?

  • When you pass Phase 1 → Phase 2 → Live, prop firms change your account number
  • If dashboard is linked to demo, you never need recompilation
  • One license works for unlimited prop accounts
  • No $25 recompilation fees every time account changes
Alternative: You can link directly to your prop account, but you'll need recompilation ($25) when the account number changes.
Does this work with Alpha Capital, The5ers, etc.?

Yes. Works with any prop firm using MT5.

Compatible prop firms:

  • FTMO ✅
  • Alpha Capital Group ✅
  • The5ers ✅
  • E8 Funding ✅
  • True Forex Funds ✅
  • MyForexFunds ✅
  • ...and any prop firm using MT5

Remember: Use the demo account setup method to avoid recompilation fees when prop firms change account numbers.

Will this help me pass my challenge?

It's a tool, not a guarantee. But here's how it helps:

✅ What the dashboard does:

  • Provides triple confluence confirmation across 20+ pairs
  • Reduces false signals and overtrading
  • Helps identify high-probability setups
  • Monitors multiple timeframes simultaneously
  • Keeps you disciplined by requiring 3-way confirmation

❌ What it doesn't do:

  • Make trading decisions for you
  • Guarantee wins on every trade
  • Replace proper risk management
  • Eliminate the need for trading skill
Bottom Line: The dashboard gives you an edge by filtering out low-probability setups. You still need discipline, risk management, and a solid trading plan to pass challenges.

⚡ Features & Usage

What currency pairs does it monitor?

20+ major, minor, and cross currency pairs.

Included pairs:

  • Majors: EUR/USD, GBP/USD, USD/JPY, USD/CHF, AUD/USD, NZD/USD, USD/CAD
  • Crosses: EUR/GBP, EUR/JPY, EUR/CHF, EUR/AUD, EUR/CAD, EUR/NZD, GBP/JPY, GBP/CHF, GBP/AUD, GBP/CAD, GBP/NZD, AUD/JPY, AUD/CAD, AUD/NZD, CAD/JPY, CHF/JPY, NZD/JPY

Can I customize which pairs to display? Yes, the dashboard settings allow you to show/hide specific pairs.

What timeframes are covered?

6 timeframes for multi-timeframe analysis:

  • M5 (5 minutes) - Scalping
  • M15 (15 minutes) - Intraday
  • M30 (30 minutes) - Short-term
  • H1 (1 hour) - Day trading
  • H4 (4 hours) - Swing trading
  • D1 (Daily) - Position trading

Why multiple timeframes? True confluence means all timeframes align. The dashboard shows when extreme conditions or signals appear across multiple timeframes simultaneously - these are your highest-probability setups.

Does it include alerts?

Yes. Visual and audio alerts included.

Alert types:

  • 🔔 Audio alerts when extreme conditions appear
  • 🎨 Color-coded visual alerts on the dashboard
  • 📧 Optional email alerts (requires MT5 configuration)

Can I customize alerts? Yes, you can enable/disable alerts and adjust alert sensitivity in the dashboard settings.

Note: Alerts only work when MT5 is running. For 24/7 monitoring, consider using a VPS (Virtual Private Server).
Can I export data for analysis?

Yes. CSV export functionality included.

What you can export:

  • All extreme high/low signals with timestamps
  • Keltner Channel data across timeframes
  • Stochastic readings and crossovers
  • Triple confluence confirmations

Why export data? Build a historical database of signals. Backtest strategies. Analyze which setups work best for your trading style. Calculate win rates and optimize your approach.

How many extreme signals appear per week?

Varies based on market volatility.

Typical frequency:

  • Quiet weeks: 2-5 extreme signals
  • Normal weeks: 5-10 extreme signals
  • Volatile weeks: 10-15+ extreme signals
  • High-quality signals (200%+ extension): 1-3 per week
Remember: Quality over quantity. Not every signal needs to be traded. The best setups are when all 3 dashboards align (Extreme HL + Keltner + Stochastic).
Does it work for stocks, crypto, or commodities?

No. Forex currency pairs only.

The dashboard is designed specifically for the Forex market. The algorithms and reference levels are optimized for currency pair behavior and volatility patterns.

Why Forex only? Different markets have different volatility characteristics, trading hours, and price behavior. What works for Forex doesn't necessarily translate to stocks or crypto.

💳 Payment & Security

Will I receive promotional emails?

Yes. By purchasing, you agree to receive promotional emails.

What you'll receive:

  • 📧 Transactional emails (dashboard delivery, license info, support - cannot unsubscribe)
  • 📧 Promotional emails (new products, offers, tips, updates - can unsubscribe anytime)

Promotional email frequency: Typically 1-2 emails per month

You can unsubscribe from promotional emails:

We promise: We will NEVER sell your email to third parties, spam you excessively, or share your personal information.
Is my payment information secure?

Absolutely. We use Gumroad as our payment processor.

Security features:

  • ✅ PCI DSS Level 1 certified (highest security standard)
  • ✅ Industry-standard encryption
  • ✅ Processes millions in transactions safely
  • ✅ Never shares your payment details with us

We NEVER see or store your credit card information. All payment data is handled securely by Gumroad.

What payment methods do you accept?

Through Gumroad, we accept:

  • 💳 Credit cards (Visa, Mastercard, Amex)
  • 💳 Debit cards
  • 💳 PayPal
  • 📱 Apple Pay / Google Pay

All major payment methods are supported through Gumroad's secure checkout.

Do you offer payment plans?

The monthly subscription is $79 paid upfront each month.

Currently, we only offer monthly billing. Check the product page on Gumroad for current options.

For specific payment questions, contact us at proptrader46@gmail.com.

Is there a refund policy?
⚠️ NO REFUNDS. All sales are final.

Why no refunds?

  • This is a digital product with custom compilation
  • Once delivered, it cannot be "returned"
  • Each dashboard is customized to your specific MT5 accounts

What you CAN do:

  • ✅ Try the 7-day free trial first (Extreme HL Dashboard)
  • ✅ Test broker compatibility before purchasing
  • ✅ Cancel your subscription anytime (no penalties)
  • ✅ Keep access through end of paid period after canceling

Bottom line: Use the free trial to test everything before committing to the full version.

🛟 Support & Updates

How do I get support?

Email support: proptrader46@gmail.com

Response time: Within 24-48 hours

Support period: During active subscription only

What we help with:

  • ✅ Installation issues
  • ✅ License errors
  • ✅ Technical troubleshooting
  • ✅ Feature explanations
  • ✅ Basic usage guidance
  • ✅ Broker compatibility questions

What we don't help with:

  • ❌ Trading advice or signals
  • ❌ Account management
  • ❌ Guarantee of profits
  • ❌ Custom modifications to the dashboard
Do you offer updates?

Yes! Updates are included during active subscription.

What's included:

  • ✅ Bug fixes and improvements
  • ✅ MT5 compatibility updates
  • ✅ Performance optimizations
  • ✅ New features (at our discretion)

How updates work: Updates are sent to your email automatically when available. You'll receive new .ex5 files to replace the old ones.

Note: Updates are free during active subscription. If you cancel and resubscribe later, you'll receive the latest version.
What if I have a technical problem?

Email us at proptrader46@gmail.com with:

  1. Detailed description of the problem
  2. Screenshots (if applicable)
  3. Your MT5 account number
  4. Broker name
  5. MT5 build number (Help → About in MT5)

Response time: 24-48 hours during active subscription

Common issues & fixes:

  • License error: Wrong MT5 account number provided. Need recompilation ($25/account).
  • Dashboard not loading: Enable "Allow DLL imports" in MT5 settings.
  • No data showing: Check internet connection. Restart MT5.
  • Symbols missing: Add symbols to Market Watch in MT5.

Still Have Questions?

We're here to help! Contact us anytime.

📧 proptrader46@gmail.com

Response time: Within 24-48 hours